Witnessed massive amounts of neglect, abuse CNA’s screaming pulling on dementia patients. Not changing patients. Turning off call lights and not answering them. Staff sit on their phone all day

My father has been at Brookshire Post Acute since last December 2023. It is surely not the prettiest place aesthetically, but the team of angel humans that take care of my father there are outstanding. And, as hard as it was for us to place him in the memory care unit, I truly would not want him anywhere else. If you are deciding between a few places, knowing your loved one is cared for, warm, fed and safe is all that truly matters. And Brookshire provides all of this and then some. I need to give a huge shout out and commendation to the following individuals who have been nothing short of amazing and invaluable in our time here. They all play their unique roles in the care and support and I have no doubt it is so exhausting yet they show up every single day so we as loved ones can have peace of mind. Thank you Flo A., James S., Susana J., Herlina T., Stephanie the social worker, Magaly, Sam and last, but not least, Fred the D.O.N.. And everyone and anyone I haven’t met or have unintentionally forgot to mention. Words cannot express my gratitude for all you do and continue to do to care for my Daddy-O, Bruce. He loves you all and so do I. Our entire family does. Thank you angel humans and Brookshire is sure lucky to have you all!

I am so pleased with this facility! As a family member of someone who has dementia it breaks your heart to need this type of care for a love one. The staff is so incredibly kind. From admissions to the providers, nurses, pt, st and cna’s, the care that is given there is extraordinary. I know my loved one is safe and I cannot ask for more! Thank you to the team at Brookshire!

The staff taking care of my uncle are so kind and caring

Brookshire staff are confident and caring for my loved one who feels at home with friends and quality care. A clean facility and good variety of foods on daily menu and other immediate needs in a friendly atmosphere.

Very helpfull Quiet Easy

The best place for my mother.

Everyone is kind and attentive

Very clean and the people are very nice

The staff at Brookshire House are amazing! It provides great comfort knowing that my Mom is safe, clean, and cared for with compassion and attentiveness.

Brookshire House is taking such good care of our mother. The employees are so very kind and loving. Our mother is getting bathed regularly and her bed looks so very comfortable. We appreciate all the love and kindness our mama is receiving here. Thank you!

On 3/18/2022 visit Brookshire talked about staff everyone nice and friendly. Nursing home was super cleaning. Have nice big area patients moved around. Have good activities for patients each day. Lockdown area for patients who like walk out. Like thanks Melissa for showing us around.

They are taking great care of my grandma, and they’re so sweet to everyone there.

Everyone has been so gracious in working with my Mother. And I appreciate the attention to detail they give her as well.

A very caring professional environment.

Very friendly and professional staff, very clean, and always helpful.